PAIA Manual
Transparency
On Request
Information on accessing records held by The BM Group in accordance with PAIA.
Prepared in terms of Section 51 of the Promotion of Access to Information Act, 2000 (PAIA).

Effective Date: 19 June 2026
1. Introduction
The Promotion of Access to Information Act, 2000 (PAIA) gives effect to the constitutional right of access to information held by public and private bodies where such information is required for the exercise or protection of any rights.
This manual provides information on how to request access to records held by Barati Media Group (The BM Group).
2. Company Information
Company Name: Barati Media Group (The BM Group)
Information Officer: Lerato Letsoalo
Email Address: info@thebmgroup.co.za
Website: www.thebmgroup.co.za
3. Purpose of this Manual
The purpose of this manual is to:
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Explain how to request access to records held by The BM Group.
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Describe the categories of records available.
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Provide contact details for submitting information requests.
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Support compliance with PAIA and the Protection of Personal Information Act (POPIA).
4. Records Held by The BM Group
The BM Group may maintain records relating to:
Company Records
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Registration and statutory documents
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Financial and accounting records
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Tax records
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Contracts and agreements
Client Records
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Client contact information
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Quotations and proposals
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Project documentation
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Correspondence and communication records
Marketing and Media Records
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Campaign documentation
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Advertising schedules
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Media planning records
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Website and marketing content
Human Resources Records
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Employment contracts
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Personnel records
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Payroll records
Website Records
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Website enquiries submitted through contact forms
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Newsletter subscription information
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Website analytics and performance information
5. Processing of Personal Information
The BM Group processes personal information in accordance with POPIA and its Privacy Policy.
Personal information may be collected and processed for:
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Client relationship management
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Service delivery
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Marketing communications where consent has been provided
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Legal and regulatory compliance
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Business administration purposes
6. Request Procedure
Requests for access to records must be submitted in writing to the Information Officer using the contact details provided above.
The request should include:
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Full name and contact details of the requester
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Description of the requested record
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Reason for requesting access, where applicable
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Proof of identity where required
The BM Group will consider each request in accordance with PAIA and may grant or refuse access based on the provisions of the Act.
7. Fees
Applicable request and access fees may be charged as prescribed under PAIA.
8. Availability of this Manual
This manual is available:
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On The BM Group website
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Upon request from the Information Officer
9. Updates
The BM Group reserves the right to update this manual from time to time to ensure compliance with applicable legislation.
Information Officer
Lerato Letsoalo
Email: info@thebmgroup.co.za
