Effective Date: 19 June 2026

​

Information We Collect

 

We collect personal information that you voluntarily provide through our website contact forms, including:

• Name and surname

• Email address

• Telephone number

• Any information included in your message or enquiry

 

How We Use Your Information

​

We use the information you provide to:

• Respond to enquiries and requests

• Communicate regarding our services

• Provide quotations or proposals were requested

• Send newsletters, updates, or promotional communications if you have opted in to receive them

 

We will only process your personal information for the purposes for which it was collected.

Website Analytics

We use website analytics tools to understand how visitors interact with our website, including which pages are viewed and how users navigate the site. This information is collected in an aggregated manner and is used solely to improve website performance, user experience, and our services.

 

Marketing Communications

​

If you subscribe to our newsletter, blog updates, or other marketing communications, we may use your contact details to send you relevant information about our services, industry insights, promotions, or company news.

​

You may unsubscribe from these communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

 

Third-Party Service Providers

​

We do not sell, rent, or trade your personal information to third parties.

We may use trusted third-party service providers to securely store or process information on our behalf where necessary to operate our business. These providers are required to maintain appropriate security and confidentiality measures.

 

Data Security

​

We take reasonable technical and organisational measures to safeguard the personal information we collect.

Information submitted through our website is securely stored using trusted third-party systems, including Close.com, which employs industry-standard security measures such as encryption and controlled access to help protect your information.

​

Data Retention

​

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

 

Your Rights

​

Subject to applicable law, you may request to:

• Access the personal information we hold about you

• Correct or update inaccurate information

• Withdraw consent where consent is the basis for processing

• Request deletion of your personal information where appropriate

 

To exercise any of these rights, please contact us using the details below.

 

Contact Us

​

If you have any questions regarding this Privacy Policy or the personal information we hold about you, please contact:

 

The BM Group
Email: info@thebmgroup.co.za

 

Changes to this Privacy Policy

​

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or regulatory obligations. Any updates will be published on this page together with the revised effective date.